PALMER — After a soft opening in January, the Palmer Urgent Care clinic cut the ribbon on Tuesday and is now officially open full-time to serve the Palmer community’s urgent care needs. The eight-room facility housed in what used to be the Salvation Army next to Palmer City Hall is able to see patients on the day of, avoiding the need for an emergency room visit or the wait for a primary care provider.
“Thank you for trusting us,” said COO Jarom Schmidt.
The clinic employs one provider, a Radiology Technician, and two medical assistants. The facility had a ‘soft open’ in January, open on weekends, but is now serving the needs of Palmer full time. Staff urged that if a patient has life threatening or critical conditions, they do not waste time by going to the Urgent Care and get to an ER.
“We don’t want to fill the role of primary care, per se, we would rather they find a primary care provider to take care of their long term needs. If they can’t get in to see their primary care provider today or they’ve got an acute issue that normally they’d see their primary care provider for but they can’t, we’re happy to see them,” said Mark Palmer, Market Practice Director with Mat-Su Regional.
However, for those patients who need to be seen same day but don’t want the ER wait time or bill, the Urgent Care is the proper care facility. X-rays, EKG and broken bones are all available at the Palmer clinic.
“There’s kind of a lack of primary care to begin with. It’s just an access to care that is going unfilled right now,” said Palmer.
Physician’s Assistant Ryan Hawkins said that they have only had to call the ambulance twice in the four months since they have been open. Hawkins said his wife works at a primary care clinic and they are not available for same-day consultations.
“We fill that gap. ‘Hey I possibly broke my ankle,’ we can handle ankle fractures, wrist fractures, etc,” said Hawkins.